Artemis Nano Blackboard is not recognised by computer

Artemis Nano Blackboard is not recognised by computer#209456

By Olly - Mon Nov 11, 2019 2:16 am

- Mon Nov 11, 2019 2:16 am #209456

I am trying to use an artemis nano blackboard however it is not detected by my computer (Windows 10). I have tried multiple USB C to C and C to A cables, someone elses computer (also Windows 10), and installed uninstalled and reinstalled the relevant drivers. Despite this the board will still not show up on device manager, let alone let me put a program on it.
Is there something I'm missing or do I just need to get a Redboard?

Re: Artemis Nano Blackboard is not recognised by computer#209489

By TS-Chris - Mon Nov 11, 2019 1:52 pm

- Mon Nov 11, 2019 1:52 pm #209489

Hi Olly.

Does nothing come up in device manager when you plug in the board, or do you see an unknown device pop up?
It sounds like something may be up with the USB to serial chip if nothing pops up at all.

Do you have your order number or invoice number handy?

SparkFun Electronics, Inc.
6333 Dry Creek Parkway
Niwot, CO 80503

Re: Artemis Nano Blackboard is not recognised by computer#211500

By Olly - Thu Jan 23, 2020 4:51 am

- Thu Jan 23, 2020 4:51 am #211500

I ended up getting the redboard and that works fine.

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