Sparkfun SAMD21 Device Driver Issue

Have questions about a SparkFun product or board? This is the place to be.

Moderator: phalanx

Post Reply
djmadison121
Posts: 3
Joined: Sat Apr 08, 2017 4:14 pm

Sparkfun SAMD21 Device Driver Issue

Post by djmadison121 » Sat Apr 29, 2017 2:53 pm

Problem: I cannot upload the Blink sketch to the Sparkfun SAMD21 on the Sparkfun Wireless Joystick

I recently purchased the Sparkfun Wireless Joystick, which uses the Sparkfun SAMD21 Microcontroller. Using the hookup guides, everything went smoothly until I wanted to have my Windows 7 computer recognize the device.

When I plug in the device, it shows 2 identical SparkFun SAMD21 entries in the Other Devices category in Device Manager. I downloaded the Device Driver from the hookup guide (zip file named SparkFun-SAMD21-Driver-111115). Two files existed in this zip file, I placed them into a similarly named directory.

I selected the first SparkFun SAMD21 entry in the Other Devices category and attempted to install the driver via Update Driver and navigating to the folder I created with the 2 driver files. WIndows immediately returned a message saying it could not find the driver software. I then selected the second SparkFun SAMD21 entry in the list and repeated my steps. The device installed correctly and now shows up in my Ports list in Device Manager as Sparkfun SAMD21 Breakout (COM7). The first entry in the Other Devices list is still there and no driver is present.

After this was completed, I selected the SparkFun SAMD21 Dev Breakout board in the Arduino IDE, and also the COM7 port (only one in the list) noted above.

When I try to upload the Blink sketch and the following message appears: No device found on COM7

I have performed various combinations of uninstalling and re-installing with no luck (including just uninstalling the one listed under Other Devices), always ending in the same results.

Any help would be appreciated!

jarfirst
Posts: 1
Joined: Mon Jul 24, 2017 8:08 am

Re: Sparkfun SAMD21 Device Driver Issue

Post by jarfirst » Mon Jul 24, 2017 8:11 am

I just got the same problem: Windows 7, two drivers. My board is also pulsating the D13 LED.

sqaltester
Posts: 1
Joined: Fri Sep 15, 2017 11:23 am

Re: Sparkfun SAMD21 Device Driver Issue

Post by sqaltester » Fri Sep 15, 2017 11:35 am

I am having exactly the same issue (i.e. code compiles but COM port error when uploading) with the Sparkfun Wireless Joystick, even though the SAMD board appears in the Device Manager (on the appropriate COM port) with the appropriate driver installed correctly. Has anyone found a workaround/solution to this?

Pelkesterz
Posts: 1
Joined: Tue Mar 13, 2018 6:55 pm

Re: Sparkfun SAMD21 Device Driver Issue

Post by Pelkesterz » Tue Mar 13, 2018 6:57 pm

I too am having the same problem. Has anyone found a workaround or solution to this problem?

Thanks for the help.

slothsd
Posts: 1
Joined: Fri Oct 12, 2018 2:52 pm

Re: Sparkfun SAMD21 Device Driver Issue

Post by slothsd » Fri Oct 12, 2018 3:00 pm

Did any find a solution? Im on windows 7. Driver installed only on one of the SAMD21 listed under other devices in device manager. Still have a SparkFun SAMD21 in Other devices. The driver will not install on this one. Get "bossac.exe: extra arguments" found when trying to use the com port that is in the device manager with Arduio IDE version 1.8.7. I have tried pressing the reset button twice to put in to bootloader mode but I can't get the yellow light to turn on. This is for the Sparkfun SAMD21 Mini.

mmarchetti
Posts: 2
Joined: Thu Oct 25, 2018 4:47 pm

Re: Sparkfun SAMD21 Device Driver Issue

Post by mmarchetti » Thu Oct 25, 2018 4:54 pm

I'm having the same issue, also on Windows 7.

Install the driver - now have a COM port, but still an see a "Sparkfun SAMD21" under Other Devices in device manager.

Can't upload to the board, the uploader gives "bossac.exe: extra arguments found" error.

Turn on verbose upload messages in Arduino preferences, remove "true" from "-U" option on the command line so it becomes:

Code: Select all

C:\Users\Mike\AppData\Local\Arduino15\packages\arduino\tools\bossac\1.8.0-48-gb176eee/bossac.exe -i
 --port=COM9 -U -i -e -w -v  -R C:\Users\Mike\AppData\Local\Temp\arduino_build_177650/sketch.bin
and it fails like this:

Code: Select all

Set binary mode
Send auto-baud
Set binary mode
No device found on COM9
I'm a bit concerned that this has been a known issue for many months and there is no reply from SFE? This looked like the best SAMD Arduino deal out there, but right now I'm not able to use it at all.

User avatar
DanV
Posts: 396
Joined: Sat Apr 25, 2015 9:29 am

Re: Sparkfun SAMD21 Device Driver Issue

Post by DanV » Fri Oct 26, 2018 6:33 am

Yeah, this is largely a user supported forum. If you want tech support to answer an issue, you need to contact them.

Order and shipping questions? Chat With Us or Email support@sparkfun.com

Need Technical Assistance? Check out our Technical Assistance page!
https://www.sparkfun.com/technical_assistance

awootton
Posts: 7
Joined: Sat Jul 18, 2015 5:55 pm

Re: Sparkfun SAMD21 Device Driver Issue

Post by awootton » Wed Dec 19, 2018 11:22 pm

I'm having this problem too. I followed the driver installation procedure but got an error.

The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64-based systems

Does this mean the driver is only 32 bit? If so what to do?

Thanks in advance.

boggydew
Posts: 4
Joined: Mon Jan 28, 2019 12:17 am

Re: Sparkfun SAMD21 Device Driver Issue

Post by boggydew » Tue Jan 29, 2019 2:21 am

Same same. Its now nearly Feb of 2019 and still no fix posted. This is very disappointing.

Post Reply