unable to post comments on product pages

General suggestions or questions about the SparkFun Electronics website

Moderators: phalanx, CS Paul

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flutin
Posts: 2
Joined: Wed Jan 04, 2012 5:54 pm

unable to post comments on product pages

Post by flutin » Wed Jan 04, 2012 5:59 pm

I get the error message:
{"status":false,"message":"You must be logged in to comment"}
even after logging in to the site.

How do I post comments to product pages?

Colecago
Posts: 12
Joined: Thu Jan 05, 2012 9:29 pm

Re: unable to post comments on product pages

Post by Colecago » Thu Jan 05, 2012 9:32 pm

Same thing from me. Windows 7, google chrome

Colecago
Posts: 12
Joined: Thu Jan 05, 2012 9:29 pm

Re: unable to post comments on product pages

Post by Colecago » Fri Jan 06, 2012 12:23 pm

Seems to work on my work computer, XP32 bit, google chrome. I'll try my home computer tonight and see if it works now.

Colecago
Posts: 12
Joined: Thu Jan 05, 2012 9:29 pm

Re: unable to post comments on product pages

Post by Colecago » Fri Jan 06, 2012 7:33 pm

Works for me now at home.

flutin
Posts: 2
Joined: Wed Jan 04, 2012 5:54 pm

Re: unable to post comments on product pages

Post by flutin » Thu Jan 12, 2012 12:10 am

Thanks. I'll try logging in from elsewhere.

Valen
Support Volunteer
Posts: 1699
Joined: Wed Dec 22, 2010 2:05 am

Re: unable to post comments on product pages

Post by Valen » Fri Jan 27, 2012 11:18 am

I'm having the same problem trying to post a reply to todays Friday New Product post.
I enter my text, press the submit button, and a pop-up comes up asking me the "save or open with ..." question about some file named "post.json". I'm using browser Opera 11.60, build 1185. But IE8, version 8.0.7601.17514 asks and does the same.

Opening that "post.json" file shows:
{"status":false,"message":"You must be logged in to comment"}
But I am definitely logged in! I can see my profile settings and past orders no problem without needing to re-login.) I already removed any cookies for sparkfun.com. No help.

CS Paul
Posts: 128
Joined: Fri Apr 02, 2010 7:37 am

Re: unable to post comments on product pages

Post by CS Paul » Mon Jan 30, 2012 5:37 pm

This has been an elusive issue, which we have not been able to reliably reproduce. Some changes were made in the code concerning comments. Please let me know if you're still having problems.

Valen
Support Volunteer
Posts: 1699
Joined: Wed Dec 22, 2010 2:05 am

Re: unable to post comments on product pages

Post by Valen » Tue Jan 31, 2012 3:29 am

Still the same. No noticeable change.

Nick
Site Admin
Posts: 20
Joined: Wed Jul 20, 2011 2:49 pm

Re: unable to post comments on product pages

Post by Nick » Tue Jan 31, 2012 10:59 am

Valen wrote:Still the same. No noticeable change.
I just fixed this bug yesterday, if you still run into it please let me know what product you tried commenting on and I'll look it up in the logs.

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