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Site downtime. Is data lost?

Posted: Thu Nov 03, 2016 6:37 am
by structure7
Noticed data.sparkfun.com was down for several hours yesterday (11/2/16). The site looks to be back up but it appears all the data is missing. Is there an update, statement, etc?

Thanks!

Re: Site downtime. Is data lost?

Posted: Thu Nov 03, 2016 7:01 pm
by structure7
Update for anyone who is checking here: A small group has gathered here to discuss: https://github.com/sparkfun/phant/issues/206 but no update. Data is at least back but writing to the service is still giving a 503 error. Sent an email via SF's contact form. Crossing fingers.

Re: Site downtime. Is data lost?

Posted: Fri Nov 04, 2016 5:16 am
by structure7
Was down for 1.5 days, but back!

Re: Site downtime. Is data lost?

Posted: Fri Nov 04, 2016 12:27 pm
by structure7
Just wanted to share what I heard back from Sparkfun tech support:
Unfortunately we don’t really have a concrete timeline for it. It should be marginally functional now, but our sysadmin is still has to go through and spin up a bunch more mongo database servers for storage and I think that should get everything up and running again (crosses fingers). They usually do things like that over the weekend or at night to minimize impact on how it effects our network, and I know that [the sysadmin] expressed interest in getting it back up and running ASAP – I would guess he has it done by Monday, but that’s just my personal guess.