Phant is no longer in operation

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Phant is no longer in operation

Postby NOLBwithaD » Sun Sep 24, 2017 3:23 pm

Phant is no longer in operation
Unfortunately Phant, our data-streaming service, is no longer in service. The system has reached capacity and, like a less-adventurous Cassini, has plunged conclusively into a fiery and permanent retirement. We know this is frustrating to current and potential users, and we absolutely understand your disappointment.

How can I retrieve my existing data?
All the data that was already in Phant has been secured. We built the Data Retrieval System below where you can recover your data using your stream ID and download the contents. This service will be live through December 31, 2017.


I understand I am not alone in struggling to recover my data that data.sparkfun.com has kindly (and free of charge) hosted for me for the last couple of years.

I, like others, have been to data.sparkfun.com and been puzzled by the request for a "StreamID". I have tried my private key and my public key in this field, but keep receiving a message: "Please enter a valid stream ID".

Please can anyone assist with how I might determine what my StreamID might be? Any help would be extremely gratefully received. Thanks in anticipation of your assistance.

NOLB
NOLBwithaD
 
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Re: Phant is no longer in operation

Postby alangstein » Tue Sep 26, 2017 11:58 pm

I am also having this problem. I hope someone knowledgeable about the situation responds soon!
alangstein
 
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Re: Phant is no longer in operation

Postby NOLBwithaD » Wed Sep 27, 2017 1:38 pm

I am delighted to advise that I have, this evening, heard from Sparkfun’s tech support and that they are working on a resolution to the problem.

They have explained:

“We’re aware of the situation with Phant’s recovery not working currently, we’re working on getting it setup. The stream key will be explained and there should be a post on the Phant page soon as an update is available to let you know what’s going on.”

NOLB
:)
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