Fingerprint scanner GT-511C3: All fingers are removed suddenly

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thedofl
Posts: 2
Joined: Tue Nov 13, 2018 1:28 pm

Fingerprint scanner GT-511C3: All fingers are removed suddenly

Post by thedofl » Tue Nov 13, 2018 1:34 pm

I am using Fingerprint scanner GT-511C3 with Adafruit feather for my project. Everything works perfectly but I found registered fingers are removed suddenly after giving some one. They have no access to code level but only a product I made. How could this happen? Any possible scenario and solution to prevent this issue later?

thedofl
Posts: 2
Joined: Tue Nov 13, 2018 1:28 pm

Re: Fingerprint scanner GT-511C3: All fingers are removed suddenly

Post by thedofl » Wed Nov 14, 2018 8:04 am

I never had this issue while developing for couple months. It happened with the person by using two different products and all of them lost finger data but another person had no issue.

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