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By Jimbo72
#190481
I have a Dell 8700 which has been upgraded from 64bit Windows 7 to 10.
When I plug in a Pro Micro 5v/16MHz, I get the connect melody, but no popup. I have tried two Pro Micros with identical results.
Plugging a Pro Micro into an old XP laptop I get the expected driver balloon popup .
Looking at the device manager, there is no "Other devices /USB IO Board" on the Device Manager list. There is a "USB Composite Device" which appears when I plug in the Pro Micro. (and disappears when I remove it)
I tried installing the Sparkfun.inf driver but get a message "The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64-based systems."
Device manager says the composite device is "working properly".
Attempting to install sparkfun.inf returns a "The best driver software for your device is already installed"
Any suggestions?
Thank you. -Jim

Note: I tried this a Dell XPS 8500 Win10 x64, same result.
User avatar
By Jimbo72
#190501
Anyone else have this or a similar problem? As I added above, I have a second Dell XPS system Win7-Win10 which also does not open the driver bubble. I haven't found anything by googling. Am I missing the obvious? I haven't seen any other forum posts here that seem to solve the problem. Much appreciated! -Jim

On the "USB Composite Device Properties"
  • Device type: Universal Serial Bus controllers
    Manufacturer: (Standard USB Host Controller)
    Location: Port_#0002.Hub_#0003
    This device is working properly.
Events:
  • Device USB\VID_1B4F&PID_9206\5&6f8c554&0&2 could not be migrated.

    Last Device Instance Id: USB\VID_045E&PID_00DB\5&2EBEB8A5&0&3
    Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
    Location Path:
    Migration Rank: 0xF000FFFF8000F120
    Present: false
    Status: 0xC0000719
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User avatar
By Jimbo72
#190505
Thanks for your reply. I don't get the “Installing device driver software” bubble notification pop up" nor on the Device Manager the "Other devices /USB IO Board" is not present. When I plug it into an old XP laptop, the bubble notification does appear. So, it would seem the Pro Micro is working.
I have the same problem on another, similar Win10 system. Have you tried a Pro Micro on a Win10 system? Thanks again, Jim
User avatar
By Jimbo72
#190641
Ted Metzroth from Sparkfun support supplied the solution! Thanks Ted!
With my system, under Device Manager, the Pro Micro shows up under the "Ports (COM & LPT)". I opened the Pro Micro properties and from the Driver tab, I clicked on "Update Driver" and selected the Sparkfun.inf driver. I uploaded the Blink sketch (changing Port 13 to Port 17 for the Tx LED) and now I have a very annoying Pro Micro!

Thanks again Ted Metzroth! -Jim
ProMicroInstall.png
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