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57 days and no delivery... - SparkFun Electronics

SparkFun Forums 

Where electronics enthusiasts find answers.

How long did it take to get to your neck of the woods?
By gimpo

it's just me, or somebody else is having troubles for orders shipped oversea???
I bought 10 Pro Mini on 3th April and I'm still waiting for them. I've sent two emails to customerservice@sparkfun.com but no answer, just silence.

I'm living in Germany and I have no idea how to ask my money back. :(

Giulio Buccini (Munich)
By gimpo

after 9 days Sparkfun finally responded to my first email.
They can send me the items again but I have to pay an express delivery with UPS or FedEx... :(

Here in Germany a vendor missing a delivery usually:
1. apologize
2. ships the items again with a different courier with no additional costs for the customer

I have asked to have my money back. We will see what happens...
By gimpo

Yesterday Sparkfun has refunded me 100% of the money for my order. :dance:

For the future I suggest to never use the american postal service for international shipping.
For comparison, I have received many parcels from China (!) in less than 25 days with zero problems, and a tracking number too!
The delivery costs was about 7-8 dollars, american costs are more than the double while the quality of service is miserable...

No more USPS! :x