Typical Out-The-Door Time

How long did it take to get to your neck of the woods?

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beaker353
Posts: 1
Joined: Tue Dec 04, 2012 9:02 pm

Typical Out-The-Door Time

Post by beaker353 » Tue Dec 04, 2012 9:09 pm

Hello fellow sparky's! What is the typical time from order placed to out-the-door for in-stock items? I placed an order on Monday a little before 2pm PST and my order didn't get out-the-door until Friday afternoon. I realize the madness that must ensue with cyber Monday, but is this typical of SparkFun or was the shipping people just that overwhelmed?

-EM

CS Paul
Posts: 128
Joined: Fri Apr 02, 2010 7:37 am

Re: Typical Out-The-Door Time

Post by CS Paul » Wed Dec 05, 2012 8:56 am

We're usually much faster - most shipping methods get out the same day if placed before noon MST. The cheaper options - First Classes and Economy - go within 3 days. For extensive detail, see here: https://www.sparkfun.com/static/custome ... 20Shipping

Last week was abnormal - we had a 4 day weekend to catch up from, plus a significantly higher volume from Cyber Monday. Folks from all over the company have been down helping out in Shipping for the past week, but we're back to caught up as of this morning.

So yes, very sorry for the delay, definitely not standard.

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