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I thought shipping would be faster

Posted: Fri Feb 10, 2012 11:40 am
by dsimsp
5 days seems a little excessive to ship a single item out of stock. Ordered Monday called today(Friday) and they say it is shipping today.
Is this normal? I thought it was 3 days to ship which, from what I am used to, already seems like a long time.

Re: I thought shipping would be faster

Posted: Mon Feb 13, 2012 10:49 am
by CS Paul
Very sorry for the delay. We usually do keep it within 3 days, but have been slammed recently. We're hiring in the Shipping department, so should be back on top of things soon. Drop an email with your order number attn: Paul to, and I can help you out with the shipping costs.