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order was not delivered?

Posted: Wed Dec 01, 2010 1:36 am
by BT1618
Hi
I have a doubt with an order #276808, which was to arrive on November 11, in the order, I could track the package but fedex says it was delivered, but I never saw the package?
what I can do?

thanks

Re: order was not delivered?

Posted: Wed Dec 01, 2010 6:03 am
by leon_heller
I think you need to take it up with Fedex, it's nothing to do with SFE.

Re: order was not delivered?

Posted: Wed Dec 01, 2010 8:02 pm
by follower
Contacting customerservice@sparkfun.com is probably a good place to start.

--Philip;

Re: order was not delivered?

Posted: Thu Dec 02, 2010 1:03 am
by ianwood
I had the same problem today with a Fedex Standard Overnight Delivery. Status says it was "delivered to the door". Well, we were here and no one delivered anything!!! Emailed SFE customer support and have Fedex looking into it. Problem is I need the parts for an event this Friday!!! Hopefully SFE can help me get what I need in time.