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Questions about the BatchPCB service

Moderator: robacarp

#161301
I placed an order on April 18th (#28885). According to the status, it is "Processing". The dates listed in the announcement here show that it should be getting filled by Batch PCB. I've sent emails to both Batch PCB support and laen@oshpark asking for any info they can give me about this order. Neither has replied.

I don't mind placing a new order with OSH park, but I want to make sure Batch PCB hasn't filled it yet, and isn't going to. I'm hesitant to even try cancelling it, since I've received no replies.

Anyone offer anything up?