BatchPCB Missing Content for "Shipping Options"

Questions about the BatchPCB service

Moderators: phalanx, robacarp

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platypusfriend
Posts: 2
Joined: Fri Feb 04, 2011 4:07 pm

BatchPCB Missing Content for "Shipping Options"

Post by platypusfriend » Fri Feb 04, 2011 4:10 pm

I'm unable to checkout due to not being able to select a Shipping Option (I've tried refreshing the page) in IE, Firefox and Chrome.

Ferny
Posts: 11
Joined: Sat Feb 05, 2011 4:59 am
Location: München, Germany

Re: BatchPCB Missing Content for "Shipping Options"

Post by Ferny » Sat Feb 05, 2011 5:07 am

Same problem for me. I wrote to the support and Patrick sent me this answer:
Currently International orders are having trouble using USPS during there checkout process. IT is trying to figure out this problem and fix it as soon as possible. If you do not feel like waiting until the problem is solved, you can use your Paypal account to purchase your PCB's and have the cheaper shipping options.
But the problem occurs before selecting the payment method, so this doesn't work.

Anybody knows any workaround for this issue? It seems that this problem will take a long time to be fixed and I cannot wait much more.

Thank you

sephers
Posts: 29
Joined: Mon Jan 19, 2009 4:49 pm

Re: BatchPCB Missing Content for "Shipping Options"

Post by sephers » Sat Feb 05, 2011 5:30 am

I'm having the same problem, I emailed support and this was their reply (last night)
We are currently experiencing problems with USPS for international customers, Sorry for any delay, our IT department is working hard on fixing the problem.

platypusfriend
Posts: 2
Joined: Fri Feb 04, 2011 4:07 pm

Re: BatchPCB Missing Content for "Shipping Options"

Post by platypusfriend » Tue Feb 08, 2011 2:29 pm

Okay, I figured out the problem. I created a new address, and magically the Shipping Options section appeared.

sephers
Posts: 29
Joined: Mon Jan 19, 2009 4:49 pm

Re: BatchPCB Missing Content for "Shipping Options"

Post by sephers » Wed Feb 09, 2011 3:25 pm

I found a solution too, I went to another manufacturer and paid the extra $20 cos it was worth it, batch pcb have only ever disappointed me, I ordered something a while back and after a month of waiting they told me they forgot to panelize my pcbs, cheers batchpcb.

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