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[Help] Got sent wrong item!

Posted: Tue Jun 09, 2015 8:08 am
by Firecat
Hi everyone!

Some time ago i ordered the Skarkfun Inventors Kit for Arduino (https://www.sparkfun.com/products/12060) aswell as some other things, but instead of the Arduino Kit i got the Kit for IOIO (https://www.sparkfun.com/products/11607).

I sent a mail to Support regarding this, but it has been over 2 days and i still havent got an answer...
Any help?

Thanks.

Re: [Help] Got sent wrong item!

Posted: Tue Jun 09, 2015 10:35 am
by Ross Robotics
You don't contact support, you contact Customer Service. Support is only for technical issues with a product.

Re: [Help] Got sent wrong item!

Posted: Tue Jun 09, 2015 12:09 pm
by Firecat
codlink wrote:You don't contact support, you contact Customer Service. Support is only for technical issues with a product.
Sorry, i ment to write Customer Service.

Re: [Help] Got sent wrong item!

Posted: Tue Jun 09, 2015 12:34 pm
by Ross Robotics
Email them again.. Keep in mind that they are busy too and Mondays are the worst for everyone..

Re: [Help] Got sent wrong item!

Posted: Tue Jun 09, 2015 12:44 pm
by Firecat
codlink wrote:Email them again.. Keep in mind that they are busy too and Mondays are the worst for everyone..
Allright, thanks.

Re: [Help] Got sent wrong item!

Posted: Fri Jun 19, 2015 3:13 pm
by CaseyD-SFE
Hello Firecat!

I'm so sorry for the delay responding to your comment. Have you received a response from our Customer Service team yet?