[Help] Got sent wrong item!

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Firecat
Posts: 3
Joined: Tue Jun 09, 2015 8:00 am

[Help] Got sent wrong item!

Post by Firecat » Tue Jun 09, 2015 8:08 am

Hi everyone!

Some time ago i ordered the Skarkfun Inventors Kit for Arduino (https://www.sparkfun.com/products/12060) aswell as some other things, but instead of the Arduino Kit i got the Kit for IOIO (https://www.sparkfun.com/products/11607).

I sent a mail to Support regarding this, but it has been over 2 days and i still havent got an answer...
Any help?

Thanks.

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Ross Robotics
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Re: [Help] Got sent wrong item!

Post by Ross Robotics » Tue Jun 09, 2015 10:35 am

You don't contact support, you contact Customer Service. Support is only for technical issues with a product.
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//codlink
Available for circuit and PCB design, just PM me!

Firecat
Posts: 3
Joined: Tue Jun 09, 2015 8:00 am

Re: [Help] Got sent wrong item!

Post by Firecat » Tue Jun 09, 2015 12:09 pm

codlink wrote:You don't contact support, you contact Customer Service. Support is only for technical issues with a product.
Sorry, i ment to write Customer Service.

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Ross Robotics
Support Volunteer
Posts: 2007
Joined: Thu Jun 07, 2012 9:33 pm
Contact:

Re: [Help] Got sent wrong item!

Post by Ross Robotics » Tue Jun 09, 2015 12:34 pm

Email them again.. Keep in mind that they are busy too and Mondays are the worst for everyone..
------------------------------------------------------------------------------------------------------------------------------------------------------------
//codlink
Available for circuit and PCB design, just PM me!

Firecat
Posts: 3
Joined: Tue Jun 09, 2015 8:00 am

Re: [Help] Got sent wrong item!

Post by Firecat » Tue Jun 09, 2015 12:44 pm

codlink wrote:Email them again.. Keep in mind that they are busy too and Mondays are the worst for everyone..
Allright, thanks.

CaseyD-SFE
Posts: 44
Joined: Thu Nov 14, 2013 9:27 am

Re: [Help] Got sent wrong item!

Post by CaseyD-SFE » Fri Jun 19, 2015 3:13 pm

Hello Firecat!

I'm so sorry for the delay responding to your comment. Have you received a response from our Customer Service team yet?

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