- Thu Jan 26, 2012 8:57 pm
#138862
I have been buying parts for my company from SparkFun for a long time. In general, I have been very happy with pricing, delivery time and pretty much any problem I have ever had has been dealt with quickly. However, I have to comment on the recent shipping charges. They are starting to get out of hand. I just purchased almost $230 worth of ICs and the shipping for UPS GROUND was $16. The last time I ordered almost an identical order, I was given the option of economy and it was only $5. This time, if I wanted USPS, I was stuck with the $32 express option or go FedEx/UPS. UPS was the cheap option at $16.
Look, I understand costs, believe me! I am always battling costs just to stay in the game and trust me, I'm far from rich. Up until now, my flat shipping rate started at $7 and climbed a dollar every $100 more that a customer spent. This covered the $4.95 USPS priority shipping charge, packaging and labels nicely. Even with the rate hike up to $5.15, I am sticking it out with my current rates, because I don't want to scare away customers over a couple more dollars on the shipping end. No, I'm not losing money, but I'm also not wringing them dry either.
I don't know. After being a long time customer, it just struck me the wrong way I guess. Thanks for letting me vent a little
Look, I understand costs, believe me! I am always battling costs just to stay in the game and trust me, I'm far from rich. Up until now, my flat shipping rate started at $7 and climbed a dollar every $100 more that a customer spent. This covered the $4.95 USPS priority shipping charge, packaging and labels nicely. Even with the rate hike up to $5.15, I am sticking it out with my current rates, because I don't want to scare away customers over a couple more dollars on the shipping end. No, I'm not losing money, but I'm also not wringing them dry either.
I don't know. After being a long time customer, it just struck me the wrong way I guess. Thanks for letting me vent a little
Jason Rausch - Amateur Radio Callsign: KE4NYV
RPC Electronics, LLC
www.rpc-electronics.com
RPC Electronics, LLC
www.rpc-electronics.com