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unable to post comments on product pages

Posted: Wed Jan 04, 2012 5:59 pm
by flutin
I get the error message:
{"status":false,"message":"You must be logged in to comment"}
even after logging in to the site.

How do I post comments to product pages?

Re: unable to post comments on product pages

Posted: Thu Jan 05, 2012 9:32 pm
by Colecago
Same thing from me. Windows 7, google chrome

Re: unable to post comments on product pages

Posted: Fri Jan 06, 2012 12:23 pm
by Colecago
Seems to work on my work computer, XP32 bit, google chrome. I'll try my home computer tonight and see if it works now.

Re: unable to post comments on product pages

Posted: Fri Jan 06, 2012 7:33 pm
by Colecago
Works for me now at home.

Re: unable to post comments on product pages

Posted: Thu Jan 12, 2012 12:10 am
by flutin
Thanks. I'll try logging in from elsewhere.

Re: unable to post comments on product pages

Posted: Fri Jan 27, 2012 11:18 am
by Valen
I'm having the same problem trying to post a reply to todays Friday New Product post.
I enter my text, press the submit button, and a pop-up comes up asking me the "save or open with ..." question about some file named "post.json". I'm using browser Opera 11.60, build 1185. But IE8, version 8.0.7601.17514 asks and does the same.

Opening that "post.json" file shows:
{"status":false,"message":"You must be logged in to comment"}
But I am definitely logged in! I can see my profile settings and past orders no problem without needing to re-login.) I already removed any cookies for sparkfun.com. No help.

Re: unable to post comments on product pages

Posted: Mon Jan 30, 2012 5:37 pm
by CS Paul
This has been an elusive issue, which we have not been able to reliably reproduce. Some changes were made in the code concerning comments. Please let me know if you're still having problems.

Re: unable to post comments on product pages

Posted: Tue Jan 31, 2012 3:29 am
by Valen
Still the same. No noticeable change.

Re: unable to post comments on product pages

Posted: Tue Jan 31, 2012 10:59 am
by Nick
Valen wrote:Still the same. No noticeable change.
I just fixed this bug yesterday, if you still run into it please let me know what product you tried commenting on and I'll look it up in the logs.