Sparkfun site loggin?

General suggestions or questions about the SparkFun Electronics website

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Sparkfun site loggin?

Postby Philba » Tue Dec 13, 2011 11:19 am

I tried to log in to the SFE site (not the forum site) and was unable to. I had logged in about a month ago just fine so I assumed I had forgotten my password. When I went to password recovery, it didn't recognize the email account that I registered with. Hmmm, I tried several other possible (but highly unlikely) accounts to no avail. I wound up creating a new account but couldn't use my old screen name because, I guess, it's still in there. Something seems broken.

While I'm complaining, the forum password recovery process requires both screen name and email account. That seems overkill - I was lucky to have used my regular screen name here (same as the SFE site) or I would have been out of luck. Why not drop the user/screen name from password recovery? email address seems to be sufficient for every other site out there.

Phil
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Re: Sparkfun site loggin?

Postby CS Paul » Wed Dec 14, 2011 9:45 am

I can help you with sorting out your accounts. Please email customerservice@sparkfun.com directly, attn: Paul.

I can't change the password recovery system, but will forward your recommendations to the folks who can.
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Re: Sparkfun site loggin?

Postby Philba » Wed Dec 14, 2011 10:01 pm

thanks. but I'll just use the new account.
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