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wrong item deliverd

Posted: Fri Nov 26, 2010 7:15 am
by exalt
Hello, its my first post so exuse me if i post in the wrong topic,

I recently ordered the parts for my self balansing robot and i just recieved them.
all things i ordered where in the package exept for the IMU Analog Combo board - 5 Degrees of freedom IDG500/ADXL335. i did found a single ADXL335 accelrometer but this part doesnt show up in my order.
How can this problem be solved?

thanks in advance, Evan

Re: wrong item deliverd

Posted: Fri Nov 26, 2010 7:21 am
by waltr
Email or call SparkFun customer service.

Re: wrong item deliverd

Posted: Fri Nov 26, 2010 7:28 am
by exalt
I have sent a mail and tried to call but from holland : 303-284-0979 and 1-303-284-0979 are unknown numbers.
lets await the responce of the mail.

Re: wrong item deliverd

Posted: Fri Nov 26, 2010 5:10 pm
by thebecwar
You need to dial your country's exit code to international dial. I believe yours should be 00, but it depends on your carrier. Assuming you have international dialing through your telephone provider, the dial plan is as follows:

(country exit code)(destination country code)(area code)(phone number)

Which in the case of SFE works out to 00-1-303-284-0979. If you're using a cell phone the number may be a little different. Some carriers use the + character as the international dial prefix. You may have to check with your telephone provider to be sure if 00 doesn't work.