wrong item deliverd

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exalt
Posts: 2
Joined: Fri Nov 26, 2010 7:09 am

wrong item deliverd

Post by exalt » Fri Nov 26, 2010 7:15 am

Hello, its my first post so exuse me if i post in the wrong topic,

I recently ordered the parts for my self balansing robot and i just recieved them.
all things i ordered where in the package exept for the IMU Analog Combo board - 5 Degrees of freedom IDG500/ADXL335. i did found a single ADXL335 accelrometer but this part doesnt show up in my order.
How can this problem be solved?

thanks in advance, Evan
Last edited by exalt on Fri Nov 26, 2010 7:29 am, edited 1 time in total.

waltr
Support Volunteer
Posts: 2823
Joined: Tue Sep 08, 2009 12:07 pm
Location: Philadelphia, USA

Re: wrong item deliverd

Post by waltr » Fri Nov 26, 2010 7:21 am

Email or call SparkFun customer service.

exalt
Posts: 2
Joined: Fri Nov 26, 2010 7:09 am

Re: wrong item deliverd

Post by exalt » Fri Nov 26, 2010 7:28 am

I have sent a mail and tried to call but from holland : 303-284-0979 and 1-303-284-0979 are unknown numbers.
lets await the responce of the mail.

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thebecwar
Posts: 260
Joined: Sat Aug 14, 2010 8:48 am
Location: New Haven, CT

Re: wrong item deliverd

Post by thebecwar » Fri Nov 26, 2010 5:10 pm

You need to dial your country's exit code to international dial. I believe yours should be 00, but it depends on your carrier. Assuming you have international dialing through your telephone provider, the dial plan is as follows:

(country exit code)(destination country code)(area code)(phone number)

Which in the case of SFE works out to 00-1-303-284-0979. If you're using a cell phone the number may be a little different. Some carriers use the + character as the international dial prefix. You may have to check with your telephone provider to be sure if 00 doesn't work.
~tB~

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