- Mon Jan 30, 2006 1:09 am
#9398
1. Since your new site seems to be unusually slow, please allow us to place an order on the 1st available menu (submenu) for an item. For example: if I click on Wireless -> Modules you list all available wireless modules. Put an order button for each item on this page for that does not have further options so that we don't have to go another level deeper, waiting for that page to load. Friday it took me about 20 minutes to place an order for 6 different items.
2. Since you apparently don't have real-time inventory integrated into all of your web cataloged items (i.e. +/- 1.2g ADXL E8 breakout board, I can still put it in my shopping cart with no indication that it's backordered or that it will hold up shipment of addition items), please, in the ordering process, have a check box for approval of shipping of partial orders (since your policy, as I found out hours after thinking my order was being processed, is to "hold orders with back ordered items until we can ship a complete order"). Incedently, by the time I was able to respond to your e-mail notification of your policy, it was too late to ship my 2nd-Day order that day.
I realize you are experiencing growing pains and I am excited to have discovered your site, but I'd hate to see a great experimenter/inventor site like this disappear because of order/delivery frustration. You are providing access to a bunch of devices that we'd never get to play with unless we committed to buying 10,000 units. I have items on a "wish list" from almost every product catagory on your site and I just want to make sure you're around for me to buy each as funding comes available.
Thanks.
2. Since you apparently don't have real-time inventory integrated into all of your web cataloged items (i.e. +/- 1.2g ADXL E8 breakout board, I can still put it in my shopping cart with no indication that it's backordered or that it will hold up shipment of addition items), please, in the ordering process, have a check box for approval of shipping of partial orders (since your policy, as I found out hours after thinking my order was being processed, is to "hold orders with back ordered items until we can ship a complete order"). Incedently, by the time I was able to respond to your e-mail notification of your policy, it was too late to ship my 2nd-Day order that day.
I realize you are experiencing growing pains and I am excited to have discovered your site, but I'd hate to see a great experimenter/inventor site like this disappear because of order/delivery frustration. You are providing access to a bunch of devices that we'd never get to play with unless we committed to buying 10,000 units. I have items on a "wish list" from almost every product catagory on your site and I just want to make sure you're around for me to buy each as funding comes available.
Thanks.