master_of_robots wrote:In defense of their IT department, I've worked as a developer in a PHP/MySQL/eCommerce scenario with undulating traffic patterns, and I can assure you that it is very hard to prepare for such an influx of customers.
people are only mad at them from disappointment and frustration so the IT guys shouldn't take any disparaging words to heart. they probably could have used an IT consultant w/ experience in this field for preparation though
Someone had mentioned using the EC2 cloud...which might have helped. But you can only throw so many server resources at a web application. PHP/MySQL can only handle so much before you have to start reconfiguring Apache.
Don't get mad at the IT department, their lives suck right now.
I'm not sure there's any way TO prepare for an insane number of hits to your website (which would economically be built and configured for maybe 1000th of the traffic...)
I thought it might get better as folks dropped out, but I think it's getting worse as the West Coast (and further...) wake up and arrive at work...