Can't agree more. Here's what I just sent the "geniuses" at Sparkfun...
Subject: Unacceptable Delay in Shipping (Order #3612635)
Date: Wed, 26 Apr 2017 08:42:52 -0700
From: Bruce D. Lightner <email@example.com>
You can be sure that every time I have an option in the future I will NOT be ordering from you!
I'm in business to make money and your shipping policies are more than irritating.
Here's the tracking "saga" info on my order #3612635, from almost one week ago ago...
4/26/2017 - Wednesday
6:33 am Shipment information sent to U.S. Postal Service
3:41 am Departed FedEx location FEDEX SMARTPOST CHINO, CA
4/25/2017 - Tuesday
6:49 pm Arrived at FedEx location FEDEX SMARTPOST CHINO, CA
5:49 am Departed FedEx location BLOOMINGTON, CA
4/23/2017 - Sunday
6:48 pm Arrived at FedEx location BLOOMINGTON, CA
12:27 pm In transit RIALTO, CA
4/22/2017 - Saturday
2:25 pm In transit FERRON, UT
2:20 am Left FedEx origin facility BROOMFIELD, CO
4/21/2017 - Friday
8:11 pm Arrived at FedEx location BROOMFIELD, CO
2:12 pm Shipment information sent to FedEx
I made the order last Thursday, the same day as an order from Digikey. My Digikey order arrived in Saturday via USPS for almost the same shipping cost as what you charged me!
To my surprise Sparkfun didn't actually deliver the order to FedEx until late Friday night and it did not get processed by FedEx until Saturday---almost two days later!!!!
And now I see that what I and my customer needs has been sitting at FedEx less than 100 miles away in Los Angeles since Sunday!!!
The package was not actually put in the U.S. Mail until today---a full two days later than that. Now we will get the package in two days on Friday---in the afternoon---meaning we need to work the weekend---or wait until next Monday.
This stinks. My customer is waiting for this "make up" order to go with the same 150-item ~$1,500 Sparkfun order we'd received from you earlier in the month.
Bruce D. Lightner
A Totally Pissed-Off Customer
Bruce D. Lightner
La Jolla, California