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Re: Thanks!

 by CaseyD-SFE ¦  Thu Dec 03, 2015 8:31 am ¦  Forum: Shipping Times ¦  Topic: Thanks! ¦  Replies: 2 ¦  Views: 1840

You're welcome! :D

Happy Hacking!

Re: Product Question and Shipping time Philippine

 by CaseyD-SFE ¦  Tue Nov 24, 2015 2:17 pm ¦  Forum: Shipping Times ¦  Topic: Product Question and Shipping time Philippine ¦  Replies: 1 ¦  Views: 1384

Hello! From my limited knowledge, the BITalino Kit is ready as-is out of the box. You'll need to connect it via bluetooth. Also, the electrode are a one-time use, so if you need it for more applications, you can purchase more of them here: https://www.sparkfun.com/products/12969. Feel free to email ...

Re: retired products could suggest a replacement

 by CaseyD-SFE ¦  Wed Sep 16, 2015 9:01 am ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: retired products could suggest a replacement ¦  Replies: 5 ¦  Views: 1553

Hi there! Do you have an example of a product where you'd like to see this? Most of our products do have replacements as we revise our boards frequently (as do other companies), so those will be linked in the notes. Sometimes we don't have a replacement, so we don't have something to refer you to. T...

Re: [Help] Got sent wrong item!

 by CaseyD-SFE ¦  Fri Jun 19, 2015 3:13 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: [Help] Got sent wrong item! ¦  Replies: 5 ¦  Views: 1732

Hello Firecat!

I'm so sorry for the delay responding to your comment. Have you received a response from our Customer Service team yet?

Re: Re-process Order 2127407 that was previously cancelled

 by CaseyD-SFE ¦  Mon Jun 01, 2015 8:54 am ¦  Forum: Shipping Times ¦  Topic: Re-process Order 2127407 that was previously cancelled ¦  Replies: 1 ¦  Views: 1475

Hello!

You are correct, it was canceled since we didn't hear from you. You can go ahead and place another order with the same items. Just make sure you keep an eye out for an email from us. :)

Thanks!

-Casey

Re: What happened to the gold parternship with reddit?

 by CaseyD-SFE ¦  Fri Mar 27, 2015 12:39 pm ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: What happened to the gold parternship with reddit? ¦  Replies: 4 ¦  Views: 2781

Hello! We are working on it and the promos from SparkFun will be back soon. :)

Re: What happened to the gold parternship with reddit?

 by CaseyD-SFE ¦  Thu Mar 26, 2015 8:29 am ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: What happened to the gold parternship with reddit? ¦  Replies: 4 ¦  Views: 2781

Hi there! I didn't realize that this was no longer a thing. I'm checking into it right now to find out what's up. :)

Re: Stanchion Locations

 by CaseyD-SFE ¦  Thu Mar 26, 2015 7:55 am ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: Stanchion Locations ¦  Replies: 2 ¦  Views: 1945

Hello again! Here's the information I received back: The stanchions are the same as last year, red are the boundaries, yellow are the corners. The stanchions only define the inner boundaries, not the outside of the course. The red stanchions have a red base and a black pole, the yellow ones are all ...

Re: Stanchion Locations

 by CaseyD-SFE ¦  Wed Mar 25, 2015 10:55 am ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: Stanchion Locations ¦  Replies: 2 ¦  Views: 1945

Hello! I'll get back to you soon with an answer. :)

-Casey

Re: International: USPS shipping not available?

 by CaseyD-SFE ¦  Fri Mar 20, 2015 7:45 am ¦  Forum: Shipping Times ¦  Topic: International: USPS shipping not available? ¦  Replies: 3 ¦  Views: 3121

Ah yes. We can't ship lithium batteries by themselves with any post methods, now including International Economy. So many rules!

Re: AVC 2015 Rules?

 by CaseyD-SFE ¦  Mon Mar 09, 2015 11:24 am ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: AVC 2015 Rules? ¦  Replies: 12 ¦  Views: 4087

Hey Larry,

This is the information I found out: Yes, this would make it a hovercraft, non-traditional locomotion

Thanks!

-Casey

Re: AVC 2015 Rules?

 by CaseyD-SFE ¦  Mon Mar 09, 2015 8:57 am ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: AVC 2015 Rules? ¦  Replies: 12 ¦  Views: 4087

Hello Larry,

I'm sure we'd still like to make aerial happen, so more than likely it'll be back on the table for conversation when we start planning AVC 2016. As for the ground vehicle with a small propeller, let me check on that and get back to you.

Thanks!

-Casey

Re: AVC 2015 Rules?

 by CaseyD-SFE ¦  Wed Mar 04, 2015 3:22 pm ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: AVC 2015 Rules? ¦  Replies: 12 ¦  Views: 4087

Hey Larry,

We're not doing aerial this year. There have been lot of new rules put into place in general and also with our new location so close to a highway we're not legally allowed to have aerial vehicles. Sorry about that!

-Casey

Re: AVC 2015 Rules?

 by CaseyD-SFE ¦  Tue Feb 24, 2015 8:18 am ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: AVC 2015 Rules? ¦  Replies: 12 ¦  Views: 4087

Hey there! You should have also received an email from Rob, but in case you haven't gotten a chance to see it, his response was: "Hello, it's 'or'. It either needs to be cheap, or it needs to be small." :) Hope this helps!

Re: Distance to the shortcut?

 by CaseyD-SFE ¦  Mon Feb 23, 2015 3:11 pm ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: Distance to the shortcut? ¦  Replies: 4 ¦  Views: 2475

Alrighty - what I understand is: The dimensions aren't currently given, but it can be modified to include those measurements. It's roughly 106 feet to get to the shortcut. Updates will come soon!