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Re: Dead link on SparkFun web site

 by CaseyD-SFE ¦  Mon Aug 22, 2016 8:59 am ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Dead link on SparkFun web site ¦  Replies: 3 ¦  Views: 2391

Thanks for notifying us! I see where the link is incorrect. We'll get it fixed right away. :)

Re: Web Tutorial fails.

 by CaseyD-SFE ¦  Thu Aug 18, 2016 8:36 am ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Web Tutorial fails. ¦  Replies: 2 ¦  Views: 1234

Hello!

I wanted to let you know that we've seen your post and someone from our Tech Support team will be responding back to you soon. :)

Thanks!

-Casey

Re: Search tool text box keeps refilling itself

 by CaseyD-SFE ¦  Wed Jul 06, 2016 9:43 am ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Search tool text box keeps refilling itself ¦  Replies: 5 ¦  Views: 2779

Hello Bishop,

That's where it's coming from! From what I understand you can go into the program to "Edit Site Fields" and remove any terms that it has stored from our site.

Hope this helps! :)

-Casey

Re: Search tool text box keeps refilling itself

 by CaseyD-SFE ¦  Tue Jul 05, 2016 10:20 am ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Search tool text box keeps refilling itself ¦  Replies: 5 ¦  Views: 2779

Hello Bishop!

Do you have any browser plug-ins installed, specifically LastPass?

Thanks!

-Casey

Re: The SparkFun Bluetooth Modem - BlueSMiRF Gold

 by CaseyD-SFE ¦  Thu Jun 30, 2016 7:53 am ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: The SparkFun Bluetooth Modem - BlueSMiRF Gold ¦  Replies: 3 ¦  Views: 1426

Hello Pascal! I don't have an accurate way of providing the VAT for this item, but I found this website that provides some information: http://www.dutycalculator.com/country-guides/Import-duty-taxes-when-importing-into-France/. I'm not sure how accurate this information is, but it seems like a good ...

Re: The SparkFun Bluetooth Modem - BlueSMiRF Gold

 by CaseyD-SFE ¦  Wed Jun 29, 2016 8:24 am ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: The SparkFun Bluetooth Modem - BlueSMiRF Gold ¦  Replies: 3 ¦  Views: 1426

Hello!

VAT is not included in the price of the product. When you place an order, you'll be charged for the item and shipping, but not for VAT or any other import fees.

Let me know if you have any other questions.

Thanks!

-Casey

Re: Order cart

 by CaseyD-SFE ¦  Mon Jun 27, 2016 8:54 am ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Order cart ¦  Replies: 2 ¦  Views: 1462

Hello!

You can't do that with a cart, but you can put all of those items on a wishlist and send him that. Once that person has your wishlist they can use the "add all to cart" button to automatically load up the cart and go through checkout.

Hope this helps! :)

-Casey

Re: Document pages not working?

 by CaseyD-SFE ¦  Mon May 23, 2016 8:09 am ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Document pages not working? ¦  Replies: 2 ¦  Views: 1357

Hello!

From what I understand, the part of our site that has all of the tutorials was down last night. It should be up and running now!

Sorry about the inconvenience!

-Casey

Re: AVC 2016

 by CaseyD-SFE ¦  Mon Apr 04, 2016 9:49 pm ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: AVC 2016 ¦  Replies: 10 ¦  Views: 6466

Will the obstacles for classic AVC be reused from last year, the stanchions, barrels, hoop, and ramp? Will they be the same colors? Shape detection is tough enough even if you know what the shapes are. :think: I think we are still in the process of building the course so I don't have an answer for ...

Re: uArm

 by CaseyD-SFE ¦  Tue Feb 09, 2016 10:19 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: uArm ¦  Replies: 1 ¦  Views: 1698

Hello!

I'm poking a member of our Tech Support team to help you out. :)

Re: Tutorials Are Out of Date

 by CaseyD-SFE ¦  Fri Feb 05, 2016 9:55 am ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Tutorials Are Out of Date ¦  Replies: 3 ¦  Views: 1649

Great, thank you!

Re: Tutorials Are Out of Date

 by CaseyD-SFE ¦  Thu Feb 04, 2016 9:51 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Tutorials Are Out of Date ¦  Replies: 3 ¦  Views: 1649

Hi there!

Thanks for the catch! Do you happen to have some links where you have found this issue? Not a problem if you don't, I can still forward this feedback to the Engineer that oversees tutorial maintenance.

-Casey

Re: Shipping costs to California

 by CaseyD-SFE ¦  Thu Jan 07, 2016 9:28 am ¦  Forum: Shipping Times ¦  Topic: Shipping costs to California ¦  Replies: 3 ¦  Views: 3159

Hello!

I received your PM, thanks a bunch for sending the order number. I am going to continue to reply to you through the email you sent to the CS team. :)

Re: Shipping costs to California

 by CaseyD-SFE ¦  Tue Jan 05, 2016 11:00 am ¦  Forum: Shipping Times ¦  Topic: Shipping costs to California ¦  Replies: 3 ¦  Views: 3159

Hello! The software dev team and I have been poking at this issue since yesterday. We have found that the LED pack in your cart is causing the shipping cost to jump, and we don't know why. I'm so sorry for this issue! Can you please place your order using payment method "Offline Payment" and then pr...

Re: AVC Rule clarification

 by CaseyD-SFE ¦  Tue Dec 08, 2015 10:40 am ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: AVC Rule clarification ¦  Replies: 2 ¦  Views: 2486

Hello!

Wanted to let you know that I am researching the answer to your question. I should have a response soon! :)