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Re: Currency converter menu has disappeared?

 by CS Paul ¦  Mon Jan 30, 2017 3:01 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Currency converter menu has disappeared? ¦  Replies: 2 ¦  Views: 1478

It was a deliberate removal. Folks found it confusing both because our conversion estimate was often different from their bank's, and we only invoice in USD. We decided it was better to stick with USD for everything and let customers do their own converting.

Re: Affiliate program

 by CS Paul ¦  Mon Jan 16, 2017 4:59 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Affiliate program ¦  Replies: 12 ¦  Views: 8185

Thanks for the bump, but no new info. It hasn't come up in planning discussions for a while. I'll ask around to see what's possible.

Re: I don't think this is seven Inches

 by CS Paul ¦  Tue Dec 27, 2016 12:08 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: I don't think this is seven Inches ¦  Replies: 1 ¦  Views: 1301

Hah! Yes, that's a bit off scale. I'll get it fixed, thanks for pointing out.

Re: buy/sell/trade in Sparkfun forums?

 by CS Paul ¦  Tue Nov 15, 2016 12:40 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: buy/sell/trade in Sparkfun forums? ¦  Replies: 3 ¦  Views: 1749

Sorry for the delay, but we've been talking. For right now, we have no strong opinions - please go ahead and post your item for sale.

Re: 3 days just to get it in the mail?!?

 by CS Paul ¦  Fri Mar 18, 2016 10:28 am ¦  Forum: Shipping Times ¦  Topic: 3 days just to get it in the mail?!? ¦  Replies: 5 ¦  Views: 6923

Hey! I'm sorry your package was delayed in leaving our facility. USPS First Class packages usually take 2 business days to get out, but sometimes that timeframe gets stretched if we had a particularly heavy volume come in over the weekend. Your package is definitely on its way. I'd be happy to get y...

Re: Links for Photon Redboard Offline Hookup

 by CS Paul ¦  Wed Jan 06, 2016 1:47 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Links for Photon Redboard Offline Hookup ¦  Replies: 1 ¦  Views: 1472

Thanks for the heads up! Could you provide link(s) to the page(s) in questions? We'll get them updated posthaste from there.

Re: Can't send private messages sometimes

 by CS Paul ¦  Mon Jan 04, 2016 12:36 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Can't send private messages sometimes ¦  Replies: 5 ¦  Views: 2906

A possible explanation from the phpbb community: "It is not stuck there. The outbox is where messages go before they are read by the person receiving the pm. Once it has been read by the recipient the pm will be moved to the sent box. this allows you to edit or delete the message before it has been ...

Re: Can't send private messages sometimes

 by CS Paul ¦  Sun Jan 03, 2016 7:00 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Can't send private messages sometimes ¦  Replies: 5 ¦  Views: 2906

Hrm. Nothing we can see here that would cause that behavior. My messages work normally - are you still seeing the issue?

Re: AVC 2016

 by CS Paul ¦  Thu Nov 05, 2015 1:00 pm ¦  Forum: Sparkfun Promotions and Competitions ¦  Topic: AVC 2016 ¦  Replies: 10 ¦  Views: 6448

Currently nothing is set - final decisions and making plans will likely happen January or early February. Were I a betting man, my money would be on it being relatively similar to last year, with a few additions or tweaks. But really, can't say for sure. Sorry I can't be more helpful.

Re: Order #2442189 Exception

 by CS Paul ¦  Tue Nov 03, 2015 12:42 pm ¦  Forum: Shipping Times ¦  Topic: Order #2442189 Exception ¦  Replies: 1 ¦  Views: 1393

Very sorry, but it looks like we had some issues with your email. It does appear that the order was released and shipped on October 29, and is currently awaiting information before delivery. If you have any issue receiving the package, please contact our customer service.

Re: Can't search for "Thing"!!!

 by CS Paul ¦  Tue Oct 27, 2015 4:54 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Can't search for "Thing"!!! ¦  Replies: 5 ¦  Views: 2218

Absolutely correct, sorry for jumping to conclusions. That I can't promise a quick fix on, but a bug has been filed. Thanks for letting us know.

Re: Can't search for "Thing"!!!

 by CS Paul ¦  Fri Oct 23, 2015 12:06 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: Can't search for "Thing"!!! ¦  Replies: 5 ¦  Views: 2218

Very sorry about that. It's working now, fwiw.

Re: retired products could suggest a replacement

 by CS Paul ¦  Mon Sep 28, 2015 4:10 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: retired products could suggest a replacement ¦  Replies: 5 ¦  Views: 1547

For the products themselves, we generally only make a suggestion if the new part is, or is close to, a drop-in replacement. We've found it better to let folks do their own research for what else will meet their needs, rather than potentially misleading them with something different. But if a tutoria...

Re: retired products could suggest a replacement

 by CS Paul ¦  Thu Sep 17, 2015 12:03 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: retired products could suggest a replacement ¦  Replies: 5 ¦  Views: 1547

fgnieveinski - we try to keep up on them, but some will inevitably slip through. Could you provide specific links you've found? We can get those fixed right away.

Re: MaKey MaKey tutorial needs update

 by CS Paul ¦  Thu Sep 10, 2015 3:10 pm ¦  Forum: SparkFun Site Questions/Comments ¦  Topic: MaKey MaKey tutorial needs update ¦  Replies: 2 ¦  Views: 1441

Thanks very much for the info, and sorry for the trouble. We'll get the information updated ASAP!

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