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General suggestions or questions about the SparkFun Electronics website
By SlyVixsky
#95071
I cant find this anywhere else, and im curious: How does sparkfun figure out a user's rating? just what all affects it, and does it have anything to do with the 100 char comment limit i seem to have?
User avatar
By Frencil
#95077
There's a detailed article here.

To quickly answer your questions, customer rank is derived from how your comments have been rated and how much business you've done with SparkFun (not just in dollars, but how frequently, how recently, and a few other things). Customer rank and maximum comment length are directly related.
By sylvie369
#95082
I have no idea how it happened, but my user rating somehow became 81 (!).

I think I posted a couple of unusually useful comments in the comments sections of some of the products, but I guess it´s probably mostly because I have made a LOT of small orders from Sparkfun.

Either way, it´s a bit embarrassing, but pleasing at the same time. I made some effort, and it´s reflected right there in the page.
By SlyVixsky
#95086
Thank you frencil, i was all over te site, and im still not sure how i couldn't find that page :)
User avatar
By Frencil
#95110
Yeah, that page needs to be more accessible. I'll get some links added in appropriate places.
By SlyVixsky
#95178
having read the user rating page several times, theres one line i still do not understand.

"The light star is a customer's rank:
Rank can only be positive."

for my current rank is

" –42"

is there a system explanation for this, or is it just a fluke?
By gussy
#95905
Frencil wrote:There's a detailed article here.

To quickly answer your questions, customer rank is derived from how your comments have been rated and how much business you've done with SparkFun (not just in dollars, but how frequently, how recently, and a few other things). Customer rank and maximum comment length are directly related.
There is a few too many "rn" on that page...
User avatar
By Frencil
#95925
SlyVixsky wrote:"Rank can only be positive."
...my current rank is " –42"
is there a system explanation for this, or is it just a fluke?
The statement that rank can only be positive was indeed wrong as rank can go negative. That's been fixed.

You're rank, however, is a fluke. Your rank specifically was primarily affected by two comments, one with a rating of ~-7 and another with a rating of ~0.03. A function designed to help temper the discrepancy in weights between the first comment and the nth comment of a single user was having the opposite effect in your case where two ranked comments existed with several orders of magnitude difference.

Needless to say, the algorithm has been tweaked. Most ranks won't drift too much. Ones like yours will become more meaningful. Unfortunately some high ranks will be leveled out slightly. Them's the breaks.


gussy wrote:There is a few too many "rn" on that page...
Thanks for the catch. Fixed.
By SlyVixsky
#96816
Frencil wrote:
SlyVixsky wrote:"Rank can only be positive."
...my current rank is " –42"
is there a system explanation for this, or is it just a fluke?
The statement that rank can only be positive was indeed wrong as rank can go negative. That's been fixed.

You're rank, however, is a fluke.
My fluke is now -50. Is there any way to fix this, or am I now a permanent failure in everyone's eyes?
User avatar
By Frencil
#96846
SlyVixsky wrote:My fluke is now -50. Is there any way to fix this, or am I now a permanent failure in everyone's eyes?
I have to ask you to hold out for about another week. Next week is our scheduled deployment for our latest round of upgrades and the fix to which I've referred will hit when that goes out. When that happens your rank should adjust to a much larger negative number (smaller in terms of absolute value).